Frequently Asked Questions

How long does shipping take?

We ship within 1–2 business days. Delivery takes 5–8 business days to US addresses. You’ll get a tracking email as soon as your order ships.

Do these actually work, or is this just a trend?

Hydrocolloid patches are the same technology used in medical wound care. They create a sealed, moist environment over the spot that draws out fluid and reduces inflammation while protecting it from external contact. The star shape and colors are new. The science is not.

Can I wear them during the day under makeup?

Yes — the clear patches are thin enough to wear under most foundations and concealers. Apply makeup over them with a brush rather than a sponge to avoid lifting the edges.

What if it doesn’t stick?

The adhesive needs clean, dry, oil-free skin. Apply directly after washing your face — before any serums, moisturizers, or spot treatments. If it peels during the night, your skin likely had product residue on it. Clean skin = strong seal.

What’s your return policy?

30-day satisfaction guarantee. If you’re not happy, email support@vexopatches.com with your order number and we’ll make it right — no lengthy return forms.

Where do these ship from?

Orders are fulfilled from our US-based warehouse partners. We do not ship from overseas, which is why delivery is 5–8 days rather than 5–8 weeks.

Can I use these on cystic or blind pimples?

Patches work best on open, surface-level spots. They can reduce inflammation on cysts, but the main absorption mechanism requires the spot to have a visible head. For deep cysts, use the patch to stop you touching it rather than expecting full extraction.